topic subscription issue

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  • #9511
    NiccoloP
    Member

    I’m just wondering why often I don’t get any email notification when a reply is posted on a thread I’m following… only very few times I get an email

    p.s.
    perhaps this post should go on the administration forum, and I’ve actually tried to write there, but my post doesn’t appear :confused: …

    #11579
    1100rAdmin
    Member

    Niccolo,

    You can change the frequency on when you get an update as follows:

    Go up to the SETTINGS up on the top right of the screen next to the Log Out button.

    On the next page in the MY SUBSCRIPTIONS area on the left select SUBSCRIPTIONS

    You will then see all the threads you are subscribed to (that is.. you receive a notification whenever a post is made on that
    thread)
    To the right it will indicate what the level each thread is on (default is DAILY). You can change this to INSTANTLY, DAILY or WEEKLY by
    checking the box next to the treads you want to change… then scrolling to the bottom and hitting the SELECT THREADS button, changing
    the subsription to the one you want, then hitting the GO button.

    Hope that helps..

    Not sure what the problem may have been with the Admin Forum… seems OK but will check that out.

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